-- Located at 321 Browns Ferry Road, Chattanooga, TN 37419 --

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Ruby Falls Dread Hollow

faq

Tickets and Discounts Dread Hollow Info Rules / Regulations Employment


Tickets and Discounts

Do you accept credit cards?

  • We accept Visa, MasterCard, Discover, and American Express

Can I buy tickets in advance?

  • Dread Hollow general admission and R.I.P. Fast Pass tickets can be purchased online and at the door. online now
  • R.I.P. Fast Pass tickets are available on Fridays and Saturdays and will likely sell-out on peak nights. We recommend purchasing R.I.P Fast Passes online in advance to avoid missing your chance for special access and perks.

  • Keep in mind, general admission tickets are available online for convenience purposes and will not shorten your wait time to enter Dread Hollow.  Only R.I.P. Fast Pass holders have access to the fast pass entrance and other exclusive perks.  (R.I.P. Fast Pass tickets available Fridays and Saturdays)

  • Escape Room tickets are only sold at Dread Hollow.

Do you offer group rates? 

  •  A general admission group rate of $18 per person is available on select dates for groups of 15 of more, with one person paying.  To receive the group discount rate, reservations must be made by phone at least 72 hours prior to arrival. Group rate availability includes September 27-30, and Thursdays and Sundays in October, including Halloween night. Front of the line access is not permitted with group general admission tickets. For reservations, call 1-800-755-7105.

Can I get a refund if I don't complete the attraction or change my mind about entering? 

  • There are NO REFUNDS

Dread Hollow Info

Do you serve alcoholic beverages?

  • No, ALCOHOL IS NOT ALLOWED ON PROPERTY. Please do not bring any on your visit to Dread Hollow. 

What should I wear to Dread Hollow? 

  • The haunt takes place indoors, but it is best to wear comfortable clothing that is appropriate for the day's weather. It is also recommended that you wear closed-toe, closed-heel, slip resistant shoes when you visit Dread Hollow. No sandals or flip-flops, please!
  • YOU WILL GET WET during this haunt experience.
  • For the safety and enjoyment of all guests, face masks and full face makeup are not permitted in the haunt.

Will the monsters touch me, and can I touch them? 

  • The performers will not intentionally touch you. However, they will get very close, which may result in unintentional contact.  Performers are trained for the safety of guests and cast members.  Please do not intentionally touch the performers at any time.

Are there any age restrictions? 

  • Dread Hollow is not recommended for children under the age of 12. However, younger children may come if accompanied by a parent. Carrying babies through the haunt is not allowed. There are no special prices for children and NO REFUNDS if anyone decides not to complete the attraction. 

Can I go through the haunt with only the people in my group/ Will there be other people going through the haunt with me?

  • To give the most terrifying experience, guests will enter the haunt from the Main Street queue and R.I.P Fast Pass area in groups of 4 - 5 people. Additional guests will be added to smaller parties and larger groups will be divided to reach an average group size of 4 - 5 people. We promise, by the time you make it through all three haunts, you’re going to know your fellow screamers very well, even if you just met!

Is Dread Hollow wheelchair accessible? 

  • The venue and attraction are wheelchair accessible. Please inform our staff upon your arrival. 

Can I go if I’m pregnant? 

  • Visiting Dread Hollow while pregnant is not recommended. However, if you decide to go, you should avoid certain segments of the attraction. Please inform one of our attendants so special arrangements can be made. You might also consult your physician before entering Dread Hollow.  

Is it dark? 

  • You better believe it’s dark. 

Where can I view the photos taken of my group? 

  • Souvenir photos taken at Dread Hollow are available for viewing and purchase online at www.myrubyfallsphotos.com. You will need the photo card number on the back of the card in order to view these photos. 

Rules/Regulations

Is there security at the attraction? 

  • Dread Hollow uses City of Chattanooga Police Officers for our security team. We seldom, if ever, have a problem that actually requires security, but we have them there for your safety and ours – so please be on your best behavior! 

Can we be thrown out for any reason? 

  • Yes…everyone who visits Dread Hollow is here to have fun. Just don’t cross the line – you know where it is. We do not allow foul language, pushing, vulgar behavior, weapons of any kind, alcohol, etc. We have a list of rules that must be adhered to for your own safety. 

Do you serve alcoholic beverages? 

  • No, ALCOHOL IS NOT ALLOWED ON PROPERTY. Please do not bring any on your visit to Dread Hollow. 

Is smoking allowed? 

  • Smoking is allowed only in the parking lot. Smoking, e-cigarettes, vaping, and dipping are NOT allowed once you enter the building. 

Can I take photos and videos while going through the haunt? 

  • No photography or video recording of any type, including GoPro, is permitted once you enter the haunt and escape rooms.  Menacing creatures outside and in the Main Street queue will often pose for photos. Flash photography is not allowed once you enter the building.  Violators will be immediately escorted out of the attraction without a refund.

What are the rules? 

  • Watch Your Step. 
  • No Flashlights, Cellphone Flashlights, Lasers or any other light source allowed.
  • No cameras of any kind are allowed during the haunt. 
  • No face masks or full face make-up may be worn by guests.
  • No smoking, vaping, dipping, e-cigarettes, or open flame of any kind inside the building. 
  • No alcoholic beverages.
  • No weapons.
  • No touching monsters or props.
  • No running, pushing or shoving.
  • No pets.
  • No food or beverages.
  • No bad attitudes. 
  • Violation of these rules may mean denied entry or premature removal from the attraction WITHOUT REFUND! 

Other regulations? 

  • VIDEO SURVEILLANCE IN USE. 
  • Guests may come in contact with monsters and WILL GET WET. 
  • This attraction uses fog and strobe lights. Do not enter if you have health concerns of any kind. 

Be Smart and Have Fun!

Employment

How old do you have to be to work at Dread Hollow? 

  • You must be at least 18 years old to work at Dread Hollow. 

Can I apply online?