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Ruby Falls Dread Hollow

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Tickets and Discounts Dread Hollow Info Rules / Regulations Employment


Tickets and Discounts

Do you accept credit cards?

  • Tickets are purchased online only at DreadHollow.com. Visa, MasterCard, Discover, and American Express are accepted forms of payment.

Can I buy tickets in advance?

  • Dread Hollow tickets are timed entry and and sold online only. Advance reservation is required.
  • Escape Room tickets are timed entry and sold online only. Advance reservation is required.

Can I get a refund if I don't complete the attraction or change my mind about entering? 

  • There are NO REFUNDS

Do you offer group rates? 

  •  A general admission group rate of $21 per person is available on select dates for groups of 15 of more, with one person paying.  To receive the group discount rate, click the link below.  Group rate is available on Thursdays and Sundays only.  Front of the line access is not permitted with group general admission tickets.  For more information on reservations, email groups@rubyfalls.com or call 1-800-755-7105.

Group Reservations

Dread Hollow Info

Do you serve alcoholic beverages?

  • No, ALCOHOL IS NOT ALLOWED ON PROPERTY. Please do not bring any on your visit to Dread Hollow. 

Are masks required for guests at Dread Hollow? 

  • Masks are not required at Dread Hollow. Guests are advised to follow current CDC mask recommendations.
  • We love a costume party, but guests in costumes and full-face masks or makeup are not permitted.

What should I wear to Dread Hollow? 

  • The haunt takes place indoors, but it is best to wear comfortable clothing that is appropriate for the day's weather. It is also recommended that you wear closed-toe, closed-heel, slip resistant shoes when you visit Dread Hollow. No sandals or flip-flops, please!
  • YOU WILL GET WET during this haunt experience.
  • Full face masks covering eyes and full face makeup are not permitted in the haunt.

Will the monsters touch me, and can I touch them? 

  • Performers are trained for the safety of guests and cast members.  Given the nature of the attraction, you may come in contact with performers. Please do not intentionally touch the performers at any time.

Are there any age restrictions? 

  • Dread Hollow is not recommended for children under the age of 12. However, younger children may come if accompanied by a parent.  Babies are not permitted in the haunt.  There are no special prices for children and NO REFUNDS if anyone decides not to complete the attraction.  

Is Dread Hollow wheelchair accessible? 

  • The venue and portions of the attraction are wheelchair accessible. Please inform our staff immediately upon your arrival to make necessary arrangements.

Can I go if I’m pregnant? 

  • Consult your physician before visiting Dread Hollow.  

Is it dark? 

  • You better believe it’s dark. 

Where can I view the photos taken of my group? 

  • Souvenir photos taken at Dread Hollow during the October haunt are available for viewing and purchase online. To access the photos, please visit HotShotsImaging.com/RubyFalls and enter the code found on your photo pass.

Rules/Regulations

Is there security at the attraction? 

  • Dread Hollow uses City of Chattanooga Police Officers for our security team. We seldom, if ever, have a problem that actually requires security, but we have them there for your safety and ours – so please be on your best behavior! 

Can we be thrown out for any reason? 

  • Yes…everyone who visits Dread Hollow is here to have fun. Just don’t cross the line – you know where it is. We do not allow foul language, pushing, vulgar behavior, weapons of any kind, alcohol, etc. We have a list of rules that must be adhered to for your own safety. 

Do you serve alcoholic beverages? 

  • No, ALCOHOL IS NOT ALLOWED ON PROPERTY. Please do not bring any on your visit to Dread Hollow. 

Is smoking allowed? 

  • Smoking is allowed only in the parking lot. Smoking, e-cigarettes, vaping, and dipping are NOT allowed once you enter the building. 

Can I take photos and videos while going through the haunt? 

  • No photography or video recording of any type is permitted once you enter the haunt and escape rooms - including cell phones and Go Pros.  Menacing creatures outside and in the Main Street queue will often pose for photos. Flash photography is not allowed once you enter the building.  Violators will be immediately escorted out of the attraction without a refund. 
  • Souvenir photos taken at Dread Hollow are available for viewing and purchase online. To access the photos please visit HotShotsImaging.com/RubyFalls and enter the code found on your photo pass.

What are the rules? 

  • Watch Your Step. 
  • No Flashlights, Cellphone Flashlights, Lasers or any other light source allowed.
  • No cameras of any kind are allowed during the haunt. 
  • No face masks or full face make-up may be worn by guests.
  • No smoking, vaping, dipping, e-cigarettes, or open flame of any kind inside the building. 
  • No alcoholic beverages.
  • No weapons.
  • No touching monsters or props.
  • No running, pushing or shoving.
  • No pets.
  • No babies.
  • No food or beverages.
  • No bad attitudes. 
  • Violation of these rules may mean denied entry or premature removal from the attraction WITHOUT REFUND! 

Other Important Information- 

  • VIDEO SURVEILLANCE IN USE. 
  • Guests may come in contact with monsters and WILL GET WET. 
  • This attraction uses fog and strobe lights. Do not enter if you have health concerns of any kind. 

Be Smart and Have Fun!

Employment

How old do you have to be to work at Dread Hollow? 

  • You must be at least 18 years old to work at Dread Hollow. 

Can I apply online?